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I've spent 98% of my time with this app troubleshooting instead of backing up. Even their support materials show screen shots that are versions and versions of macOS old and their support material is not up to date, especially regarding cloud backups.
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I'm giving the phone support people one more chance tomorrow, then I'm going to ask them to revoke my license and refund my money. I have spent hours via email and phone support on this piece of garbage. Trying to start Retrospect proper yields a message "connecting to 127.0.0.1" that is an endless loop of nothing happening. Directly trying to launch the Engine results in an instant crash.
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It loses its settings on quit, doesn't recognize that it has been given full disk access, doesn't start the Engine on startup even though it is checked to do so in Retrospect's System Preferences panel or adding it directly to login items. Since I've bought it, primarily to back up drives to B2 storage, this app has been nothing but trouble. I used to use it to back up to optical media and a tape drive before (then Dantz) decided to change their catalog format to a backwards-incompatible format, drop optical media support and then dropped Mac support entirely. I bought it several months back, carefully considering whether Retrospect was worthy of consideration after they had dropped support for the Mac years back.
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For disaster recovery, the wizard can also build a bootable flash drive or ISO image, which can be used to start up a defunct system and restore it from a backup.
When the time comes for data recovery, a helpful wizard guides you through source selection you can choose an entire system or individual volumes, folders, files, databases or mailboxes, and decide where to restore them. It’s rumoured that these features will at some point be integrated into the main Backup product, but there’s been no official word on that, so we strongly recommend that you find a different solution, for now at least. For this, you’ll need the separate Retrospect Virtual product. Retrospect Backup has just one real shortcoming: it’s always focused on securing physical servers and workstations, and doesn’t support agentless backup of VMware and Hyper-V hosts and their associated VMs.